Welcome to Nature Forever Society’s Online Store. We are committed to ensuring that your shopping experience is smooth and satisfactory. Please read our shipping policy carefully to understand how we process and deliver your orders.
1. Shipping Locations
We currently ship across India. Unfortunately, we do not offer international shipping at this time. If you have any special requests, please contact us, and we will do our best to accommodate you.
2. Shipping Charges
- Standard Shipping: We offer standard shipping across India.
- Any additional handling charges (if applicable) will be mentioned at checkout.
3. Delivery Time
Once your order is placed, it will be processed and dispatched within 2-3 business days.
- Metro Cities: Estimated delivery time is 4-6 business days.
- Other Locations: Delivery may take 6-8 business days depending on your location.
- Delivery times are estimates and can vary due to external factors such as holidays, regional restrictions.
4. Order Processing
- Orders are processed and shipped Monday to Friday, excluding public holidays.
- Orders placed on weekends or holidays will be processed the next business day.
- Once your order is shipped, you will receive a confirmation with tracking details so you can monitor your shipment.
5. Shipping Partners
We partner with reputed courier services to ensure reliable and timely delivery. In areas where courier services are limited, we may use India Post for delivery.
6. Order Tracking
Once your order has been dispatched, a tracking number will be provided via email. You can use this number to track your shipment on our courier partner’s website.
7. Undeliverable Packages
If an order is returned to us due to incorrect or incomplete address information, unavailability of the recipient, or other issues, we will contact you to resolve the issue. Additional shipping charges may apply for reshipping.
8. Delays and Issues
While we strive to deliver within the specified time, there may be delays due to unforeseen circumstances. If your order is significantly delayed, please reach out to us at nestboxorders@gmail.com or call us at 9850305288 for assistance.
9. Damaged or Lost Items
In the unlikely event that your order arrives damaged or is lost in transit, please contact us immediately at nestboxorders@gmail.com or call us at 9850305288. We will initiate an investigation with the courier and provide a resolution, which may include a replacement or refund.
10. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at:
- Email: nestboxorders@gmail.com
- Phone: 9850305288